FAQs

**A. About Products**

1. **Are your power banks compatible with all devices?**

   - Yes, our power banks are designed to be compatible with a wide range of devices including smartphones, tablets, cameras, and more. However, we recommend checking the specifications of each power bank for compatibility with specific devices.

2. **What is the maximum amperage rating for your jump starters?**

   - Our jump starters have a maximum amperage rating of up to 6000 Amps, providing ample power to jump-start vehicles of various sizes, including cars, trucks, motorcycles, and boats.

3. **Are your hair clippers and trimmers suitable for professional use?**

   - Yes, our hair clippers and trimmers are designed for both professional stylists and home users. They feature high-quality blades and powerful motors for precise and efficient cutting.

4. **Do your car LED headlight bulbs offer plug & play installation?**

   - Yes, our car LED headlight bulbs are designed for easy plug & play installation, requiring no modifications to your vehicle's wiring. Simply replace your existing bulbs with our LED bulbs for an instant upgrade in brightness and visibility.

5. **What car tech products do you offer?**

   - We offer a range of car tech products including dash cams, tire pressure monitors, Bluetooth car kits, and more. These products are designed to enhance safety, convenience, and entertainment in your vehicle.

6. **Do your USB chargers support fast charging?**

   - Yes, our USB chargers are equipped with fast charging technology, allowing you to charge your devices quickly and efficiently. Whether you're charging smartphones, tablets, or other gadgets, our chargers deliver rapid charging speeds.

7. **Can your multiport hubs connect to both USB-A and USB-C devices?**

   - Yes, our multiport hubs feature a combination of USB-A and USB-C ports, providing versatility and compatibility with a wide range of devices. Whether you have older devices with USB-A ports or newer devices with USB-C ports, our hubs have you covered.

**B. Ordering and Shipping**

1. **How long will it take to receive my order?**

   - Shipping times may vary depending on your location and the shipping method selected at checkout. Generally, orders are processed and shipped within 1-2 business days. You will receive a tracking number once your order has been shipped.

2. **Do you offer international shipping?**

   - Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on the destination. Please note that additional customs fees or taxes may apply to international orders. e.g. Orders from Ireland are Zero Rated for VAT, therefore Irish VAT & Customs charges are applied by the relevant authority before delivery.

3. **Can I track my order?**

   - Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order online.

**C. Returns and Warranty**

1. **What is your return policy?**

   - We offer a 14-day return policy on all products. If you're not satisfied with your purchase for any reason, you can return it for a full refund or exchange within 30 days of receipt. Please note that the item must be in its original condition and packaging, unused condition, we do not accept used products, unless it's faulty which should go under warranty claim process, where applicable!

2. **Do your products come with a warranty?**

   - Yes, all of our products are covered by a manufacturer's warranty. The length and terms of the warranty may vary depending on the product. Please refer to the product page or contact customer service for specific warranty information.

3. **How do I initiate a return or warranty claim?**

   - To initiate a return or warranty claim, please contact our customer service team with your order number and details of the issue. Our team will guide you through the process and provide instructions for returning the item or filing a warranty claim.

**D. Technical Support**

1. **Do you offer technical support for your products?**

   - Yes, we offer technical support for most of our products. If you have any questions or issues with your purchase, our knowledgeable customer service team is available to assist you via email or phone.

2. **How can I get help with product installation or usage?**

   - If you need assistance with product installation or usage, please refer to the product manual included with your purchase. Additionally, you can contact our customer service team for step-by-step guidance and troubleshooting tips.

**E. Payments**

1. **What payment methods do you accept?**

   - We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via PayPal for added convenience.

2. **Is it safe to enter my payment information on your website?**

   - Yes, our website uses industry-standard encryption technology to protect your payment information. Your personal and financial data are securely encrypted during transmission to ensure your privacy and security.

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This FAQ section addresses common questions related to the products offered, ordering and shipping process, returns and warranty, technical support, and payments, providing customers with comprehensive information to facilitate their purchasing decisions.